PRIVACY POLICY

Privacy Policy

ZEB Power Solution Company Limited

Effective Date: October 14, 2026

1. Introduction

ZEB Power Solution Company Limited ("ZEB POWER", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our websites, contacting us, or submitting inquiries through our Facebook and Instagram advertisements.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

2. Information We Collect

When you submit a business inquiry through our website, Facebook Lead Forms, Instagram advertisements, email, or other communication channels, we may collect:

Full name

Company name

Email address

Phone number

Country or region

Business type and distribution activities

Estimated annual generator purchasing volume

Product requirements and inquiry details

3. How We Use Your Information

We use the information collected for legitimate business purposes, including:

Responding to product and quotation inquiries

Evaluating potential dealers, importers, distributors, and wholesale partners

Providing information about diesel generator sets, engines, and spare parts

Discussing pricing, availability, delivery, and business cooperation

Communicating about existing or potential business relationships

Complying with applicable legal obligations

We may send relevant business communications where permitted by applicable law. You may request that we stop sending marketing communications at any time.

4. Information Sharing

We do not sell your personal information.

We may share relevant information with authorized employees, suppliers, logistics partners, or service providers when reasonably necessary to respond to inquiries, prepare quotations, fulfill orders, or support business operations.

We may also disclose information when required by applicable law.

5. Data Security and Retention

We take reasonable organizational and technical measures to protect personal information against unauthorized access, disclosure, alteration, or loss.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable business, contractual, and legal requirements.

6. Facebook and Instagram Lead Forms

When you submit information through a Facebook or Instagram Lead Form, your information may be processed by Meta according to its own privacy policies and platform terms.

ZEB POWER uses the information submitted through these forms to respond to your inquiries and evaluate potential business cooperation.

7. International Data Transfers

As an international supplier, ZEB POWER may process business contact information across different countries or regions.

Where applicable, we take appropriate measures to protect personal information in accordance with relevant data protection requirements.

8. Your Privacy Rights

Subject to applicable laws, you may request to:

Access the personal information we hold about you

Correct inaccurate information

Request deletion of your personal information

Object to certain uses of your information

Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information below.

9. Third-Party Websites

Our websites or advertisements may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our business operations, legal requirements, or data protection practices.

Updates will be published on this page with a revised effective date.

11. Contact Us

ZEB Power Solution Company Limited

Website: https://www.generatorandengineparts.com

Website: https://www.zebpower.com

Email: henry@zebpower.com

For questions regarding this Privacy Policy or your personal information, please contact us at the email address above.

Personal Information We Collect

We collect personal information when you use our Services, submit personal information when requested with the Site. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number and address. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

The types of personal information that we may collect about you include:

Information You Directly and Voluntarily Provide to Us to execute the purchase or services contract. We collect your personal information you give us when you use our Services. For example, if you visit our Site and place an order, we collect information that you provide to us during the ordering process. This information will include your Last Name, Mailing Address, Email Address, Phone Number, Products interested, Whatsapp , Company, Country. We may also collect personal information when you communicate with any of our departments such as customer service, or when you complete online forms or surveys provided on the Site. You may also choose to provide your email address to us if you would like to receive information about the products and services that we offers.

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it to this end only.

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us.

Services provided by third parties

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
It should be remembered that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located.

Security

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor in your charge to use this website.

Changes to this privacy policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it. We'll let you know that we have a reason to do so.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, file a complaint, or simply want more information, Contact us by email at the bottom of the page.